Privacy Policy Notice

The policy

This privacy policy notice is for this website; [https://www.sourcewisdom.co.uk] and served by SourceWisdom, 2B Stafford Street, Eccleshall ST21 6BH and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.
By providing us with your data, you warrant to us that you are over 18 years of age. If you do not agree to the following policy you may wish to cease viewing / using this website. Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, SourceWisdom.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data & Protection Act.
  • PECR means Privacy Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

For the purposes of providing treatment, SourceWisdom may require medical information. We will only collect what is relevant and necessary for your treatment. During the consultation you may be asked the questions which may include details concerning your medication, treatment and other issues affecting your health. This data is always held securely, is not shared with anyone not involved in your treatment. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow SourceWisdom to document and process your personal data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments, provide reports or other information concerning your treatment and to keep you informed about our services.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we are only processing personal data for the core business purposes.

  • Consent:
    The reason we use this basis: Through agreeing to this privacy notice you are consenting to SourceWisdom processing your personal data for the purposes outlined. You can withdraw consent at any time by using the postal, email address or telephone number provided at the end of this Privacy Notice. Sharing your information: We do not share your information with third parties.
  • Contract/Legal obligations:
    The reason we use this basis: To meet our contractual obligations obtained from explicit Patient Consent and legitimate interest to respond to enquiries concerning the services provided Sharing your information: We do not share your information with third parties.
  • Vital interests:
    The reason we use this basis: To provide Treatment for clients to improve health and wellbeing. Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your Individual Rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.

Data Storage and Security

All data collected by SourceWisdom in held within the EEA.
We will keep your personal information safe and secure, only admin team of the business you have the treatment will have access to your personal records and your contact details so that they can make appointments and manage your account. Sourcewisdom will not disclose your Personal Information unless compelled to, in order to meet legal obligations, regulations or valid governmental requests. The business may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff

Email Marketing Messages and Subscriptions

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by SourceWsidom you have the right to complain to us.
If you do not get a response within 30 days, you can complain to the ICO.

The details for each of these contacts are:
SourceWisdom
Britta Campe
2B Stafford Street
Eccleshall, ST21 6BH
Telephone (+44) 07961062226
Email: britta@sourcewisdom.co.uk